Responsible gambling

Responsible Gaming at Spinia Casino

At Spinia Casino, we understand the importance of responsible gaming practices to ensure our players have a safe and enjoyable experience. We take pride in implementing various measures to promote responsible gaming and provide support for those who may need it.

What is Responsible Gaming?

Responsible gaming refers to the practice of playing casino games in moderation, being aware of one's spending habits, and managing time and finances effectively. It's about making informed choices and setting limits to avoid potential harm or addiction.

Self-Exclusion Program

Our self-exclusion program allows players to voluntarily exclude themselves from accessing our platform for a specified period. This feature can be activated by contacting our customer support team via email or phone. During the exclusion period, you will not be able to log in or access your account.

Deposit Limits

You can set daily, weekly, and monthly deposit limits to control how much money you spend on our site. To do this, simply navigate to your account settings and adjust the limits accordingly.

Session Time Reminders

To help you keep track of your gaming session time, we provide session time reminders. These reminders will alert you when your gaming session has reached a predetermined amount of time, allowing you to take regular breaks and maintain a healthy balance between gaming and other activities.

Additional Responsible Gaming Tools

We offer several additional responsible gaming tools to support our players:

• Reality Check: This feature provides information on the time spent playing, deposits made, and bets placed.
• Self-Assessment Test: Our self-assessment test can help you identify potential signs of problem gaming and provide resources for further assistance.

Support and Resources

If you or someone you know is struggling with responsible gaming, we encourage you to seek help from our dedicated support team. We are here to provide guidance and support in a non-judgmental and confidential manner.

Additionally, we recommend the following external resources:

• GambleAware: A UK-based charity providing information, advice, and support for those affected by problem gambling.
• Gamblers Anonymous: A 12-step program for individuals struggling with compulsive gaming behaviors.
• Austria's National Centre for Addiction Prevention (NADA): A comprehensive resource for addiction prevention and treatment in Austria.

Preventing Problem Gaming

We encourage all our players to adopt responsible gaming practices, including:

• Set realistic goals and budgets
• Keep track of spending and time spent playing
• Regularly review your gaming habits
• Avoid chasing losses or trying to win back money lost

By working together, we can ensure a safe and enjoyable gaming experience for everyone.

Responsible Gaming Policy

Our responsible gaming policy is designed to promote healthy gaming practices and provide support for players who may need it. We reserve the right to modify this policy at any time without prior notice.

By accessing our platform, you acknowledge that you have read and understood our Responsible Gaming Policy and agree to abide by its terms.